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Beer/wine/liquor retailers: Keep profits
flowing with help from Microsoft Business Solutions Retail Management
System
For specialty beverage retailers like you, success
depends on your ability to keep your shelves stocked with fast-moving,
profitable items and on keeping tight control over your supplier
relationships. Your customers need to know you have products they
want — and that they won't be waiting in long checkout lines.
Microsoft Business Solutions Retail Management System
gives you the point-of-sale (POS) and inventory management tools
you need, so that you can negotiate the best prices and stock
your shelves with profitable items. Speed up checkout lines —
even on Friday and Saturday nights! — so that customers can focus
on shopping instead of waiting to pay.
Specialty beverage retailers can benefit from Microsoft
Business Solutions Retail Management System in the following ways:
- Simplify inventory tracking. Your beer-wine-liquor
store has hundreds of items. You need to know what's selling
and what's not, and Microsoft Retail Management System is customized
to help you.
- Work with matrix and lot matrix methods
- Process credit and debit cards and complex transactions
quickly and seamlessly
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Here's a checklist of seven, key benefits for
gift and hobby store retailers from Microsoft Retail Management
System.
1. Gain control of products,
shelf space, and suppliers
If you know which items are moving and which are
not, you can make profitable ordering decisions and build effective,
efficient supplier relationships. You can also:
- Establish realistic reorder points that
help keep you from overstocking your shelves with products that
aren't moving.
- Easily track and manage hard goods, soft
goods and convenience items.
- Create customized shelf tags.
- Easily produce gift bundles and holiday
packages.
- Automate your calculation for inventory replenishment
based on accurate, reorder point/restock level or quantity sold.
- Support multiple suppliers for each item.
- Easily create purchase orders that reflect
matrices you set up in your system.
- Track inventory with specifics such as
weighed, measured or by bin.
- Simplify inventory tracking with serialized
items and multiple serial numbers.
- Put items on backorder for future deliveries
from the POS.
2. Give customers a great
shopping experience
Your sales staff can learn how to process the most
complex transactions seamlessly, and have access to complete customer
information that lets them sell more effectively.
Microsoft Retail Management System also works with
the Microsoft Office System, making it easy to create and deliver
communications that connect you with your best customers. You
can:
- Quickly access a complete history of purchases,
payments and account information at the POS. Capture, show,
or hide customer contact and demographics on the POS screen.
- Build rapport — and up-sells — using customers'
buying histories. Accommodate partial payments and account
payments. And suggest relevant up-sells, sale items, and volume
discounts. Reprint electronic receipts to resolve disputes,
speed rebates, and verify purchase dates and amounts.
- Accept multiple tenders, credit and debit
cards, coupons, gift vouchers, and foreign currencies. Grant
automatic discounts and differential pricing to special customers.
- Target your mailings directly to customers'
special interests.
- Sell even when your network is down. Serve
others while keeping a stalled transaction "on hold."
- Handle work orders, backorders, layaways,
and quotes.
- Customized receipts and price labels with
logos and promotional messages.
3. Improve employee productivity
Jump-start productivity with a solution that's easy
to learn and use, yet lets you maintain tight control over information
and inventory to protect data and reduce theft.
- Employees can learn basic POS functions
in minutes.
- Lock out — or empower — any employee's
access to sensitive data.
- Reduce shrinkage by automating inventory
management.
- View and print daily sales reports and
journals at the POS terminal.
- Know which employee sells best. Predict
what days and hours to staff up — or cut back.
4. Use customizable management
tools
Get help managing every aspect of your store. Along
with automating the POS and inventory, Microsoft Retail Management
System lets you set up pricing levels and promotions the way you
want.
- Configure POS screens to display exactly
the information your clerks need.
- Use flexible pricing structures for markups
and discounts.
- Set up new sales and promotions — fast.
- Streamline buying with ordering levels,
best-price suppliers, and automatic POS.
- Make wizards do your work. It takes just
minutes to input new items, manage inventory and perform everyday
chores.
- Have built-in security features based
on your cashiers' security levels. Data fields can be hidden,
view-only, or changeable.
5. Get quick, comprehensive reports
Take the lead in your relationships with your
distributors. With accurate, timely data about sales, profitability,
inventory and customers, you can know exactly what's selling
best, who's buying, and when. Decide on a dime what to buy or
mark down; and track return on investment (ROI) for marketing
initiatives.
- Generate sales and inventory reports
to help you decide what products you want to order from distributors.
- Track return on investment from your
ads, mailings, promotions, sales, and discounts.
- Preview, print, or export data in multiple
formats.
- Add logos and graphics to formal reports.
6. Get benefits
of centralized information
Want to send financials to your accounting program?
Or sell through an e-commerce storefront? Microsoft Retail Management
System can help deliver.
Built on the latest Microsoft technologies, this
integrated solution keeps information moving smoothly across
your entire business and connects easily with other applications,
platforms, and peripherals, such as Microsoft Office. The solution:
- Works with the Microsoft Office System,
making it easy to create and deliver communications that connect
you with your best customers.
- Can be integrated with legacy systems, accounting
or financial software, Electronic Draft Capture (EDC), credit
card services, and e-commerce storefronts — with the help
of a Microsoft partner and third-party solutions. It also
can be integrated with all your business channels — in-store,
catalog, phone and e-commerce — to provide a superior customer
experience. You can ship and track orders online.
- Manages accounts receivable and it trades
summary POS data with popular accounting software to eliminate
double entry.
- Uses EDC to integrate with leading credit
card services to reduce fraud and keyboard errors.
- Smoothly integrates Web sales from multiple
sites with the help of a Microsoft partner and a third-party
application.
- Uses the POS as a data collector
for back-end Electronic Retail Planning (ERP)/Customer Relationship
Management (CRM) applications. You can also work with a Microsoft
partner to set up your system to enable PDA and mobile/wireless
stations.
7. Grows with your business
Ready to open a new store? You can help protect
your investment and keep the same software and systems as your
business grows into multiple stores and retail channels with Microsoft
Retail Management System. Here's a few things to keep in mind:
- You can add new lanes or stores to your
system with minimal disruptions to retail service.
- A common point-of-sale platform that spans
single or multi-store locations is offered through Microsoft
Retail Management System.
- Add customers and products to your system,
and flexible Microsoft SQL Server technologies let you store
and manage virtually unlimited amounts of information.
- Invest in your business, not in IT support.
Microsoft Retail Management System does not require an expensive
IT staff to set up and maintain, and it adapts to meet specific
retail needs. As your business changes and grows, your Microsoft
Certified Business Solutions Partner can provide support and
assistance with customizing, integrating, and scaling your solution.
- Count on Microsoft. Start a long-lasting
relationship backed by one of the world's leading technology
providers. Microsoft Business Solutions is a family of connected
applications and services for small and mid-sized businesses,
with years of experience delivering business applications and
services known worldwide for top quality.
Want
an affordable software/hardware solution bundle for specialty
beverage retailers?
To smooth your transition to a computerized solution,
Microsoft Retail Management System is now offering an affordable
solution: Retail bundles. The bundles are all-in-one software/hardware
solutions tailored to beer, wine and liquor retailers.
Besides Microsoft Retail Management System, version
1.3, the deluxe bundle for beer-wine-liquor retailers includes
the following hardware:
- An omni-directional scanner. Perform physical
inventory — the easy way. Manually updating inventory is a difficult
process for many beer, wine and liquor retailers, and many fail
to restock inventory regularly. Microsoft Retail Management
System makes this task simple with an omni-directional handheld
scanner, which allows you to capture the UPC codes and corresponding
quantities. The scanner — omni-directional means that it captures
the codes even when it's not perfectly lined up with the barcodes
— saves the information, which is then updated in the computer.
- Moisture-resistant touch screen. Grab
a bottle from the cooler and your hands are wet, which can negatively
affect your computer equipment. The deluxe version's moisture-resistant
touch screen solves this issue.
Overall, the deluxe bundled solution for beer, wine
and liquor retailers includes the following hardware: A retail-hardened
point-of-sale computer terminal with moisture-resistant LCD touch
screen, keyboard, receipt printer, cash drawer, line display and
barcode scanner.
Already have some of the hardware components? Great.
Contact Red River POS
about how to incorporate Microsoft Retail Management System. A
Microsoft Certified Partner will work with you to purchase and
install Microsoft Retail Management System. Easy to install and
use, Microsoft Retail Management System can be up and running
quickly, without disrupting business operations.
You and your employees can learn
POS processes in minutes, not days — so there's no need to worry
about making the transition from traditional cash registers.
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